Case Management

High Performance Data's Case Management solution will bring your case load into the world of automation. Our simple to use and configure software will give your social services organization the technology it needs to manage your case load and focus on making the world a better place.

Features

Process Workflow

With process workflow you can design how your case gets escalated through various levels of service offerings, allowing your worker's to focus on providing service rather than manually assigning cases when their work is complete.

Document Management

With document managment control permissions to various data that is associated to the case to enable coworkers to share information while keeping your offerings within compliance to privacy laws.

Contact Managment

Allow workers to share contact information that they have gathered in the field so their coworkers in subsequent phases of the case aren't searching around for the appropriate people to reach out to.

Case Outcome Reporting

Ensure that you are providing the best of breed service to the stakeholders, by analyizign how cases move through the system and the outcomes that those processes provide.

Connected Communication

Easily allow coworkers to commnicate with instant messaging within the system and associate that communication within the case, providing the transparency that your social services organization needs.